Privacy Policy

Privacy and confidentiality of information:

The website of the National Campaign for Reducing Energy Consumption prioritizes the confidentiality of the information of users and visitors. The website’s management makes every effort to provide a high-quality service to all users. The privacy and confidentiality of the information described below is part of the terms and conditions to use the website of the National Campaign for Reducing Energy Consumption.

The website of the National Campaign for Reducing Energy Consumption does not collect personal information about upon visiting unless you explicitly and intentionally choose to provide us with this information. If you choose to provide your information, we will only use it to fulfill your request for information or services as described in these policies. By using the website of the National Campaign for Energy Conservation, you agree to this privacy policy and the confidentiality of information.

Visitors to the website and users of its services must constantly review the terms and conditions of privacy and confidentiality of information to learn about any updates, bearing in mind that the website management is not obligated to announce any updates to these terms and conditions. Your use of the website means that you have read and agreed to those terms and conditions and the modifications that were made to them.

The website of the National Campaign for Reducing Energy Consumption is not responsible under any circumstances for any direct, indirect, incidental, consequential, special or exceptional damages arising from the use or inability to use this website.

Security of personal information:

  • The Privacy and Confidentiality of Information document has been made to help visitors and users understand the nature of the data collected from them when visiting the website and how to deal with it.
  • The management of the website takes appropriate procedures and proper measures to maintain the security of personal information, protecting it from loss, unauthorized access, misuse, or unauthorized modification and disclosure. The most important measures the Ministry applies to protect the visitor’s personal information include:
  1. Strict procedures and measures to maintain the security of information and used technology to prevent fraud and unauthorized access into our systems.
  2. Regular and periodic updates of protection procedures, meeting or exceeding the usual standards.
  3. Our employees are qualified and trained to respect the confidentiality of our visitors’ personal information.

Collection of personal information:

  • Upon visiting the website of the National Campaign for Reducing Energy Consumption, the website’s server records the user’s IP address, the date and time of the visit, and the URL of the website that directed you to the website of the National Campaign for Reducing Energy Consumption.
  • Most websites, as soon as they are visited, place a small file on the hard drive of the visitor’s device (browser). This file is called “cookies”. Cookies are text files containing information that allows the site that deposited them to retrieve them the next time the user visits the site. 
  • The website of the National Campaign for Reducing Energy Consumption will use the information in the cookies for its own technical purposes upon your subsequent visits. The portal can change the information in the cookies or add new information whenever you visit the website of the National Campaign for Reducing Energy Consumption.
  • If you use a direct application or send us an e-mail via the website of the National Campaign for Reducing Energy Consumption providing us with personal data, we may share the necessary data with other agencies or departments, in order to serve you more effectively. We will not share your personal data with non-governmental parties unless the authorities permit them to perform specific government services. By submitting your personal data and information through the website of the National Campaign for Reducing Energy Consumption, you fully agree to the storage, processing, and use of that data by the Saudi authorities. We maintain the right at all times to disclose any information to the competent authorities when this is necessary to comply with any law, regulation, or government request.
  • You are solely responsible for the completeness, correctness, and validity of the data that you share through this website.

Protect your privacy:

In order for us to help you protect your personal information, we recommend the following:

  1. Contact us immediately when you think that someone has your password, user code, passcode, or any other confidential information.
  2. Do not give out confidential information over the phone or the Internet unless you know the identity of the person or party receiving the information.
  3. Use a secure browser when performing online transactions, close any network applications you are not currently using, and make sure that your antivirus software is always up to date.
  4. If you have any inquiries or opinions regarding the privacy terms, you can contact the website’s management via the contact information available in the Contact Us section.
  5. To preserve your personal data, electronic storage and transmitted personal data are secured using appropriate security technologies.
  6. This website may contain electronic links to sites or portals that may use methods to protect their information and privacy that differ from the methods used by our website, we are not responsible for the contents, methods and privacy of any of these sites, and we advise you to refer to their privacy notices.

Sending emails:

When you inquire or request information about a specific service, or if you provide additional information using any means of communication with the Ministry, whether electronic or non-electronic, such as an inquiry request on our website, we will use your email address to respond to your inquiries. We may also save your mail address, message, and our response to it for quality control purposes, we may also do so for legal and regulatory purposes.